Delivery Methods and Pricing
Pick-Up Holding Policy
Pick-ups are held for 30 days after order completion. If orders are not picked up within the 30-day holding period, the products will be recycled with no refund. If you need longer than 30 days please contact your Customer Care team member to discuss extending the holding period for your order.
Ground Shipping within the United States
If you are shipping to a single location with standard ground delivery, we offer Flat Rate Shipping on orders for stock products. For convenience, we have flat rates that apply to all orders below. They are as follows:
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If your pre-tax order total is between $0.01 - $24.99 your shipping cost will be $11.60.
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If your pre-tax order total is between $25.00 - $49.99 your shipping cost will be $14.80.
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If your pre-tax order total is between $50.00 - $99.99 your shipping cost will be $17.95.
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If your pre-tax order total is between $100.00 - $199.99 your shipping cost will be $21.15.
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If your pre-tax order total is between $200.00 - $349.99 your shipping cost will be $26.45.
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If your pre-tax order total is between $350.00 - $499.99 your shipping cost will be $31.75.
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If your pre-tax order total is between $500.00 - $749.99 your shipping cost will be $37.45.
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If your pre-tax order total is between $750.00 - $999.99 your shipping cost will be $42.35.
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If your pre-tax order total is between $1,000.00 + your shipping cost will be $52.95.
**Please note that during peak holiday shipping season rates may increase temporarily. Please contact your customer care specialist if you have any questions.**
Expedited Shipping within the United States
If you are shipping to a single location with an expedited delivery option, your shipping cost will be displayed at checkout. Our expedited rates are flat rates based on the speed of your delivery and the total weight of your order.
International Shipments
If you are shipping to a location outside of the United States, your order will need to be placed through one of our Customer Care team members. The costs for shipping to an international location include a flat rate for shipping based on region and weight, as well as a flat rate for duties and taxes. You can get your order started by sending us an email at sales@trophyawards.com or calling us at 859-442-7500.
Multi-Address Shipments
If your order requires products to be shipped to multiple locations, your shipping costs are calculated by location. The total cost of the products going to each location will determine the shipping charges based on the table above. There will also be a $10.00 per order service fee that covers additional processing and packaging costs.
If you still have questions about our shipping pricing and methods please contact our Customer Care Team at 859-442-7500.